Read this page before you open an account. We have grouped what you need to know as a player into short, plain sections. By using our site or opening an account, you accept the terms below.
1. Who This Agreement Binds
1.1. These Terms and Conditions ("Terms") bind you (the Player) and the Company that operates this site ("we", "us"). We refer to ourselves only as the "Company" on the site and in this text; we do not publish a separate legal entity name, registration number or registered address.
1.2. By opening an account you confirm that you have read and accept these Terms. If you do not agree with any part, do not open an account or use our services.
1.3. We update these Terms from time to time. If you keep using the site after an update, that counts as accepting the new Terms.
2. Our Licence
2.1. We operate under a licence granted by the Curaçao Gaming Authority (CGA) under the National Ordinance on Games of Chance (LOK). This licence covers the casino and betting services we offer.
2.2. We do not publish a separate licence number on the site. If you want to verify our licence status, you can contact the Curaçao Gaming Authority at [email protected].
3. Check Your Eligibility Before You Register
3.1. When you register, you confirm the following:
3.1.1. You are at least 18 years old, or you have reached the legal gambling age where you live.
3.1.2. You are opening the account for yourself, not on behalf of anyone else.
3.1.3. Participation in our games is legal where you live — it is your responsibility to check this before registering.
3.1.4. You are not an employee, manager or close relative of an employee of the Company.
3.1.5. The funds you deposit belong to you and come from a legitimate source; they are not connected to fraud or money laundering.
3.2. We do not accept registrations, deposits or bets from people located in or resident in: North Korea, Myanmar, the Netherlands, Russia, Sint Maarten, Syria, the occupied territories of Ukraine (Crimea, Donetsk, Luhansk, Zaporizhzhia, Kherson), Northern Cyprus / the Republic of Cyprus, the United Kingdom and the United States. This list is not exhaustive; at our discretion we may also restrict players from other countries.
4. One Player, One Account
4.1. Each player may hold only one account with us. A second account linked to the same e-mail, phone, device, IP address or payment account is not allowed.
4.2. We reserve the right to close any duplicate account we detect and to void the related bets, bonuses or winnings.
4.3. Sharing your account is also not allowed. Your login details are yours alone — do not share them with anyone.
5. Registration and Verification
5.1. To open an account you must provide accurate, complete information and a valid e-mail address or phone number. Keeping this information up to date is your responsibility.
5.2. We carry out identity verification (KYC) as required by our licence and anti-money-laundering obligations. We may ask for a document, proof of address or proof of a payment method.
5.3. If you provide false information or do not complete verification, we may suspend or close your account and withhold the related winnings.
6. Deposits and Withdrawals
6.1. You may deposit only with a payment method registered in your own name.
6.2. We process withdrawal requests once your account has completed KYC verification.
6.3. We return withdrawn amounts to the method you used to deposit; we do not transfer funds to a different method or to a third-party account. See our deposits and withdrawals page for details.
7. Bonuses
7.1. Our bonuses are limited to one per person, e-mail, phone, device/IP address and payment account.
7.2. Each promotion has its own wagering requirement, which we show you when you claim it. We do not publish a single fixed multiplier that applies to every bonus.
7.3. Using more than one account to claim the same bonus again is bonus abuse. If we detect this, we may void the bonus and any related winnings and close the account.
8. Inactive Accounts
8.1. We treat an account as inactive if it has seen no deposit, bet or withdrawal for 12 months.
8.2. On inactive accounts with a positive balance, we apply a monthly maintenance fee starting 30 days after the account becomes inactive.
8.3. We do not charge a fee on accounts with a zero balance.
9. Complaints
9.1. If you have an issue, write to us first at [email protected] — we resolve most matters directly.
9.2. We accept complaints only from the registered player; we do not review third-party complaints.
9.3. Submit your complaint within 6 months of the date the issue occurred.
9.4. If you are not satisfied with our internal review, you can access Alternative Dispute Resolution (ADR) under LOK Article 5.3. For licence-related matters you can contact the Curaçao Gaming Authority at [email protected].
10. Intellectual Property
10.1. The text, graphics, logos and software on the site belong to the Company or its licensors. You may use the site only for personal, non-commercial purposes.
11. Limitation of Liability
11.1. Using the site and placing bets is entirely at your own risk. We do not guarantee the site will be error-free or uninterrupted.
11.2. To the extent permitted by law, we are not liable for indirect losses arising from circumstances beyond our reasonable control.
12. Force Majeure
12.1. We are not liable for delays caused by circumstances beyond our control, such as technical failure, network outages or issues with third-party service providers.
13. Severability
13.1. If any provision of these Terms is found invalid, the remaining provisions stay in force.
14. Governing Law
14.1. These Terms are governed by Curaçao law. Any dispute falls under the exclusive jurisdiction of the courts of Curaçao.
15. Contact Us
15.1. For account or support questions, write to us at [email protected]. For licence-related matters you can contact the Curaçao Gaming Authority at [email protected].